After the questions about your identity and religious affiliation, Betterhelp Chief Information Security Officer… you will be asked to finish questions about your mental health history, such as whether you have actually ever been in therapy before and what led you to treatment today. Alternatives for what led you to therapy consist of “I’ve been feeling depressed”, “My mood is interfering with my job/school efficiency”, “I am mourning”, and 10 other choices. You will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your brand-new abilities, assigns you homework, and more.

Excellent, attentive service and a healthy devotion to customer personal privacy are 2 procedures of a business’s respect for its consumers. So how does accumulate? Does it offer devoted customer care specialists who offer effective and prompt help when issues emerge? How well does the business safeguard your information and honor your desire for personal privacy? What procedures does take to safeguard your delicate information?

In a nutshell, is committed to personal privacy, quality, and security– and it shows. The customer support team replies quickly to concerns you raise– promising to respond within 24 hours however, in our experience, replying in far less time than that– and responses your questions with the appropriate level of personalized care. And the company guarantees that its therapists follow HIPAA regulations and protect your confidentiality. You can even more protect your personal privacy utilizing a label with your therapist. Given that does not deal with insurance or employers, there isn’t even a basic level of information-sharing between such entities, which implies maximum privacy for you.

At the extremely bottom of the page, you’ll find a location to purchase a present subscription for another person, along with a link to resources for individuals in crisis who are not good candidates for’s services.

There is also a footer navigation, which connects to details about its organization, a “About” page, Frequently asked questions, Evaluations, Careers, Discover a Therapist, Online Therapy, Contact, and For Therapists pages. You can also discover links to its social

The sign-up process for is really quite long: it took me about 20 to thirty minutes to complete, so ensure you reserve time to finish it due to the fact that if you stop mid-sign-up and exit your internet browser, it will not conserve your responses and you’ll have to start all over once again.

From there, you’ll be asked a series of questions in an intake questionnaire about your gender identity, age, sexual orientation, and relationship status. In detailing your sexual orientation, you are offered the options of straight, gay, lesbian, bi/pan, “Prefer not to say”, “Questioning”, queer, asexual, “I do not understand”, and “Other”.

Interestingly enough, users will find listed below this concern in the kind a highlighted fact: “Therapists on the platform have diverse backgrounds. You’ll have the ability to ask for a Christian therapist if required”. During the intake survey, if you answer that your religious beliefs is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”

If you address that you determine with a different faith, you will not get asked if you want to match with a therapist of that faith. I tried addressing this concern 3 times, each time saying I was from a various faith, and never ever got that same follow-up.

 

The platform will ask you to rate your existing physical health and eating habits from excellent, fair, and bad.