After the concerns about your identity and religious association, Betterhelp Company Information… you will be asked to complete questions about your mental health history, such as whether you have actually ever remained in treatment before and what led you to treatment today. Choices for what led you to treatment include “I’ve been feeling depressed”, “My state of mind is disrupting my job/school efficiency”, “I am mourning”, and 10 other options. Then, you will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your new skills, designates you homework, and more.

Great, attentive service and a healthy commitment to consumer privacy are two procedures of a company’s respect for its clients. Does it offer dedicated customer service experts who offer efficient and prompt help when issues emerge?

In a nutshell, is devoted to security, privacy, and quality– and it shows. The client service team replies quickly to issues you raise– promising to respond within 24 hours however, in our experience, responding in far less time than that– and answers your concerns with the suitable level of customized care. And the business makes sure that its therapists comply with HIPAA guidelines and safeguard your privacy. You can even more protect your privacy utilizing a label with your therapist. Since does not deal with insurance or companies, there isn’t even a fundamental level of information-sharing in between such entities, which means maximum privacy for you.

At the extremely bottom of the page, you’ll find a location to purchase a gift subscription for another person, as well as a link to resources for individuals in crisis who are bad prospects for’s services.

There is likewise a footer navigation, which connects to details about its company, a “About” page, Frequently asked questions, Evaluations, Careers, Discover a Therapist, Online Treatment, Contact, and For Therapists pages. You can also find links to its social

The sign-up procedure for is in fact pretty long: it took me about 20 to thirty minutes to complete, so make sure you reserve time to finish it due to the fact that if you stop mid-sign-up and leave your web browser, it will not save your answers and you’ll have to start all over once again.

From there, you’ll be asked a series of questions in a consumption questionnaire about your gender identity, age, sexual preference, and relationship status. It deserves noting that the business provides a range of options for describing your gender identity and sexual preference. You can pick from lady, male, non-binary, transfeminine, transmasculine, agender, “I don’t understand”, “Choose not to state”, and “Other” for describing your gender identity. Relatively, offers users more choices to describe their gender than Talkspace does. In detailing your sexual preference, you are given the alternatives of straight, gay, lesbian, bi/pan, “Prefer not to say”, “Questioning”, queer, nonsexual, “I do not understand”, and “Other”.

Interestingly enough, users will discover below this concern in the form a highlighted truth: “Therapists on the platform have diverse backgrounds. You’ll be able to ask for a Christian therapist if needed”. So, throughout the intake questionnaire, if you respond to that your religion is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”

If you address that you determine with a various religious beliefs, you will not get asked if you want to match with a therapist of that faith. I tried answering this question three times, each time stating I was from a various religion, and never got that very same follow-up.

 

The platform will ask you to rate your current physical health and eating practices from excellent, fair, and poor.