After the questions about your identity and spiritual affiliation, Betterhelp Customer Service Associate… you will be asked to finish questions about your mental health history, such as whether you have ever remained in treatment prior to and what led you to treatment today. Alternatives for what led you to treatment include “I have actually been feeling depressed”, “My mood is disrupting my job/school performance”, “I am mourning”, and 10 other options. Then, you will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your brand-new abilities, designates you research, and more.

Great, mindful service and a healthy devotion to client personal privacy are 2 measures of a company’s respect for its clients. So how does accumulate? Does it offer dedicated client service specialists who provide prompt and effective help when problems occur? How well does the company protect your information and honor your desire for privacy? What procedures does require to protect your sensitive information?

In a nutshell, is dedicated to security, personal privacy, and quality– and it reveals. The customer care team responds without delay to problems you raise– appealing to reply within 24 hours but, in our experience, responding in far less time than that– and answers your questions with the proper level of individualized care. And the company makes sure that its therapists comply with HIPAA guidelines and safeguard your privacy. You can further safeguard your personal privacy using a nickname with your therapist. Given that does not deal with insurance or companies, there isn’t even a basic level of information-sharing between such entities, which implies maximum personal privacy for you.

At the very bottom of the page, you’ll discover a place to buy a present membership for another person, along with a link to resources for individuals in crisis who are not good candidates for’s services.

There is also a footer navigation, which connects to info about its business, a “About” page, FAQs, Evaluations, Professions, Discover a Therapist, Online Treatment, Contact, and For Therapists pages. You can also discover links to its social

The sign-up procedure for is in fact pretty long: it took me about 20 to thirty minutes to finish, so make certain you reserve time to finish it due to the fact that if you stop mid-sign-up and exit your web browser, it will not save your responses and you’ll need to start all over once again.

From there, you’ll be asked a series of questions in an intake questionnaire about your gender identity, age, sexual orientation, and relationship status. In detailing your sexual orientation, you are given the choices of straight, gay, lesbian, bi/pan, “Choose not to say”, “Questioning”, queer, nonsexual, “I don’t know”, and “Other”.

Interestingly enough, users will find below this concern in the kind a highlighted truth: “Therapists on the platform have varied backgrounds. You’ll have the ability to request a Christian therapist if needed”. So, throughout the consumption questionnaire, if you respond to that your religion is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”

If you address that you identify with a various faith, you won’t get asked if you want to match with a therapist of that faith. I attempted addressing this question 3 times, each time saying I was from a various faith, and never got that exact same follow-up.

 

The platform will ask you to rate your existing physical health and eating routines from excellent, reasonable, and bad.