After the questions about your identity and religious affiliation, Betterhelp.Customer Service… you will be asked to finish questions about your psychological health history, such as whether you have actually ever been in treatment before and what led you to treatment today. Options for what led you to treatment include “I’ve been feeling depressed”, “My mood is interfering with my job/school efficiency”, “I am mourning”, and 10 other options. Then, you will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your brand-new skills, appoints you research, and more.
Excellent, attentive service and a healthy dedication to consumer privacy are two procedures of a company’s regard for its customers. So how does stack up? Does it provide dedicated client service experts who provide timely and reliable help when issues arise? How well does the business safeguard your information and honor your desire for privacy? What steps does take to secure your sensitive information?
In a nutshell, is committed to quality, personal privacy, and security– and it shows. The client service team replies promptly to problems you raise– appealing to respond within 24 hr but, in our experience, responding in far less time than that– and answers your concerns with the suitable level of customized care. And the company guarantees that its therapists follow HIPAA regulations and protect your privacy. You can even more safeguard your privacy using a label with your therapist. Considering that doesn’t work with insurance or companies, there isn’t even a basic level of information-sharing in between such entities, which implies maximum personal privacy for you.
At the extremely bottom of the page, you’ll find a location to purchase a present membership for someone else, along with a link to resources for individuals in crisis who are bad prospects for’s services.
There is also a footer navigation, which links to info about its business, a “About” page, Frequently asked questions, Evaluations, Careers, Find a Therapist, Online Treatment, Contact, and For Therapists pages. You can likewise find links to its social
The sign-up procedure for is really quite long: it took me about 20 to 30 minutes to finish, so ensure you reserve time to finish it due to the fact that if you stop mid-sign-up and exit your browser, it will not conserve your answers and you’ll need to start all over once again.
From there, you’ll be asked a series of questions in an intake survey about your gender identity, age, sexual orientation, and relationship status. In detailing your sexual orientation, you are provided the choices of directly, gay, lesbian, bi/pan, “Choose not to state”, “Questioning”, queer, asexual, “I do not understand”, and “Other”.
Remarkably enough, users will find below this concern in the type a highlighted truth: “Therapists on the platform have varied backgrounds. You’ll have the ability to ask for a Christian therapist if required”. So, throughout the consumption questionnaire, if you address that your faith is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”
If you address that you determine with a various religion, you won’t get asked if you want to match with a therapist of that faith. I attempted answering this concern 3 times, each time saying I was from a different religion, and never got that very same follow-up.
The platform will ask you to rate your existing physical health and eating practices from excellent, reasonable, and bad.