After the questions about your identity and religious affiliation, Betterhelp Is Stupid… you will be asked to finish questions about your psychological health history, such as whether you have ever been in treatment prior to and what led you to therapy today. Alternatives for what led you to therapy consist of “I’ve been feeling depressed”, “My state of mind is hindering my job/school performance”, “I am mourning”, and 10 other options. You will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your new abilities, assigns you homework, and more.

Good, attentive service and a healthy commitment to customer personal privacy are 2 procedures of a company’s respect for its consumers. Does it supply dedicated consumer service experts who offer timely and efficient help when problems emerge?

In a nutshell, is dedicated to security, privacy, and quality– and it shows. The customer care group responds immediately to concerns you raise– promising to respond within 24 hours however, in our experience, responding in far less time than that– and answers your concerns with the appropriate level of individualized care. And the company makes sure that its therapists adhere to HIPAA policies and secure your privacy. You can further protect your privacy using a label with your therapist. Given that doesn’t work with insurance coverage or companies, there isn’t even a fundamental level of information-sharing between such entities, which indicates maximum privacy for you.

At the very bottom of the page, you’ll find a place to purchase a present membership for someone else, as well as a link to resources for individuals in crisis who are bad candidates for’s services.

There is likewise a footer navigation, which links to details about its service, a “About” page, Frequently asked questions, Reviews, Professions, Discover a Therapist, Online Therapy, Contact, and For Therapists pages. You can also find links to its social

The sign-up procedure for is in fact quite long: it took me about 20 to thirty minutes to complete, so ensure you reserve time to finish it because if you stop mid-sign-up and leave your internet browser, it will not conserve your answers and you’ll need to start all over again.

From there, you’ll be asked a series of concerns in an intake questionnaire about your gender identity, age, sexual orientation, and relationship status. In detailing your sexual orientation, you are given the options of straight, gay, lesbian, bi/pan, “Prefer not to say”, “Questioning”, queer, asexual, “I do not know”, and “Other”.

Surprisingly enough, users will discover below this concern in the type a highlighted truth: “Therapists on the platform have varied backgrounds. You’ll be able to request a Christian therapist if needed”. So, during the intake survey, if you respond to that your faith is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”

If you respond to that you identify with a different faith, you will not get asked if you desire to match with a therapist of that faith. I attempted addressing this concern 3 times, each time saying I was from a various religion, and never ever got that exact same follow-up.

 

The platform will ask you to rank your current physical health and consuming habits from great, reasonable, and bad.