After the questions about your identity and spiritual affiliation, Betterhelp Launch Press Release… you will be asked to complete concerns about your mental health history, such as whether you have actually ever remained in therapy before and what led you to treatment today. Options for what led you to therapy include “I’ve been feeling depressed”, “My state of mind is hindering my job/school efficiency”, “I am mourning”, and 10 other options. Then, you will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your new abilities, designates you homework, and more.

Great, mindful service and a healthy commitment to consumer personal privacy are two procedures of a business’s regard for its consumers. Does it offer devoted consumer service professionals who use effective and prompt help when problems occur?

In a nutshell, is dedicated to security, quality, and personal privacy– and it reveals. The customer support team replies promptly to problems you raise– promising to respond within 24 hours however, in our experience, replying in far less time than that– and answers your concerns with the proper level of customized care. And the company ensures that its therapists follow HIPAA regulations and secure your privacy. You can further secure your privacy using a nickname with your therapist. Since does not work with insurance coverage or employers, there isn’t even a fundamental level of information-sharing between such entities, which implies maximum privacy for you.

At the really bottom of the page, you’ll find a location to purchase a gift membership for another person, along with a link to resources for people in crisis who are not good prospects for’s services.

There is also a footer navigation, which links to details about its service, a “About” page, Frequently asked questions, Evaluations, Professions, Discover a Therapist, Online Treatment, Contact, and For Therapists pages. You can also find links to its social

The sign-up procedure for is in fact pretty long: it took me about 20 to thirty minutes to finish, so make sure you reserve time to finish it since if you stop mid-sign-up and exit your internet browser, it will not save your responses and you’ll need to start all over again.

From there, you’ll be asked a series of concerns in an intake survey about your gender identity, age, sexual preference, and relationship status. It is worth keeping in mind that the company provides a range of choices for explaining your gender identity and sexual preference. You can select from woman, male, non-binary, transfeminine, transmasculine, agender, “I don’t understand”, “Choose not to say”, and “Other” for explaining your gender identity. Comparatively, provides users more choices to describe their gender than Talkspace does. In detailing your sexual orientation, you are given the alternatives of straight, gay, lesbian, bi/pan, “Prefer not to state”, “Questioning”, queer, asexual, “I do not understand”, and “Other”.

Interestingly enough, users will find below this concern in the form a highlighted reality: “Therapists on the platform have varied backgrounds. You’ll have the ability to request a Christian therapist if needed”. Throughout the consumption questionnaire, if you answer that your faith is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”

If you answer that you identify with a different religious beliefs, you won’t get asked if you desire to match with a therapist of that faith. I tried addressing this concern three times, each time saying I was from a various faith, and never got that same follow-up. That being stated, the only choices for “Which religious beliefs do you identify with?” consist of Christianity, Judaism, Islam, and Other.

 

The platform will ask you to rate your present physical health and eating habits from excellent, fair, and bad.