After the questions about your identity and spiritual affiliation, Betterhelp Sells Data… you will be asked to finish questions about your mental health history, such as whether you have actually ever been in treatment prior to and what led you to therapy today. Choices for what led you to therapy consist of “I’ve been feeling depressed”, “My state of mind is interfering with my job/school performance”, “I am grieving”, and 10 other choices. Then, you will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your new abilities, assigns you homework, and more.

Excellent, attentive service and a healthy devotion to customer privacy are two measures of a business’s respect for its consumers. Does it offer dedicated client service professionals who offer efficient and timely help when problems emerge?

In a nutshell, is devoted to security, personal privacy, and quality– and it shows. The customer support group responds promptly to problems you raise– appealing to respond within 24 hours but, in our experience, responding in far less time than that– and answers your concerns with the proper level of customized care. And the business guarantees that its therapists comply with HIPAA guidelines and protect your privacy. You can further secure your personal privacy using a nickname with your therapist. Since doesn’t work with insurance coverage or companies, there isn’t even a fundamental level of information-sharing in between such entities, which means maximum privacy for you.

At the very bottom of the page, you’ll find a location to purchase a present membership for someone else, in addition to a link to resources for individuals in crisis who are not good prospects for’s services.

There is also a footer navigation, which connects to information about its business, a “About” page, FAQs, Reviews, Professions, Find a Therapist, Online Therapy, Contact, and For Therapists pages. You can also find links to its social

The sign-up procedure for is actually pretty long: it took me about 20 to thirty minutes to complete, so make certain you reserve time to complete it since if you stop mid-sign-up and exit your web browser, it will not save your responses and you’ll need to start all over again.

From there, you’ll be asked a series of concerns in an intake survey about your gender identity, age, sexual orientation, and relationship status. It deserves keeping in mind that the business provides a variety of options for explaining your gender identity and sexual preference. For instance, you can choose from lady, man, non-binary, transfeminine, transmasculine, agender, “I don’t know”, “Prefer not to state”, and “Other” for explaining your gender identity. Comparatively, provides users more options to describe their gender than Talkspace does. In detailing your sexual preference, you are provided the options of directly, gay, lesbian, bi/pan, “Prefer not to say”, “Questioning”, queer, nonsexual, “I don’t know”, and “Other”.

Surprisingly enough, users will discover below this question in the form a highlighted fact: “Therapists on the platform have diverse backgrounds. You’ll be able to ask for a Christian therapist if required”. Throughout the intake questionnaire, if you respond to that your faith is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”

If you answer that you recognize with a different faith, you will not get asked if you want to match with a therapist of that faith. I tried answering this concern 3 times, each time stating I was from a different religion, and never got that very same follow-up.

 

The platform will ask you to rank your existing physical health and eating routines from good, reasonable, and bad.