After the questions about your identity and religious affiliation, How Many Users And Therapists Does Betterhelp Have… you will be asked to complete questions about your psychological health history, such as whether you have actually ever remained in treatment before and what led you to therapy today. Alternatives for what led you to treatment include “I’ve been feeling depressed”, “My state of mind is disrupting my job/school efficiency”, “I am grieving”, and 10 other choices. You will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your brand-new skills, appoints you research, and more.

Excellent, mindful service and a healthy devotion to consumer personal privacy are 2 procedures of a business’s regard for its customers. So how does stack up? Does it provide devoted customer support professionals who use prompt and effective help when issues arise? How well does the company protect your data and honor your desire for personal privacy? What steps does require to secure your sensitive info?

In a nutshell, is committed to quality, privacy, and security– and it shows. The customer service team replies immediately to concerns you raise– promising to respond within 24 hours but, in our experience, replying in far less time than that– and answers your questions with the suitable level of customized care. And the company guarantees that its therapists comply with HIPAA guidelines and secure your confidentiality. You can even more protect your privacy using a label with your therapist. Given that doesn’t deal with insurance or companies, there isn’t even a basic level of information-sharing in between such entities, which suggests maximum personal privacy for you.

At the very bottom of the page, you’ll discover a location to purchase a present subscription for someone else, in addition to a link to resources for individuals in crisis who are not good candidates for’s services.

There is also a footer navigation, which links to details about its organization, a “About” page, FAQs, Reviews, Careers, Discover a Therapist, Online Treatment, Contact, and For Therapists pages. You can also find links to its social

The sign-up procedure for is really quite long: it took me about 20 to 30 minutes to finish, so make sure you set aside time to complete it since if you stop mid-sign-up and exit your internet browser, it will not save your responses and you’ll need to start all over again.

From there, you’ll be asked a series of concerns in an intake survey about your gender identity, age, sexual orientation, and relationship status. It deserves noting that the business supplies a variety of options for describing your gender identity and sexual orientation. For instance, you can pick from lady, male, non-binary, transfeminine, transmasculine, agender, “I don’t understand”, “Choose not to state”, and “Other” for describing your gender identity. Relatively, gives users more options to describe their gender than Talkspace does. In detailing your sexual preference, you are offered the alternatives of directly, gay, lesbian, bi/pan, “Choose not to state”, “Questioning”, queer, nonsexual, “I do not know”, and “Other”.

Interestingly enough, users will discover below this concern in the form a highlighted fact: “Therapists on the platform have diverse backgrounds. You’ll be able to request a Christian therapist if needed”. During the intake survey, if you address that your religious beliefs is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”

If you respond to that you determine with a various faith, you won’t get asked if you desire to match with a therapist of that faith. I tried answering this question three times, each time stating I was from a various religion, and never got that same follow-up. That being said, the only options for “Which faith do you identify with?” include Christianity, Judaism, Islam, and Other.

 

The platform will ask you to rate your present physical health and consuming practices from great, reasonable, and poor.