After the questions about your identity and religious association, Teladoc Health Betterhelp… you will be asked to finish questions about your mental health history, such as whether you have actually ever remained in treatment before and what led you to therapy today. Options for what led you to therapy include “I have actually been feeling depressed”, “My state of mind is disrupting my job/school performance”, “I am mourning”, and 10 other choices. Then, you will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your brand-new skills, appoints you homework, and more.

Good, mindful service and a healthy dedication to client privacy are 2 steps of a company’s regard for its clients. Does it provide dedicated consumer service professionals who provide prompt and efficient help when problems develop?

In a nutshell, is committed to personal privacy, quality, and security– and it reveals. The customer service team responds without delay to problems you raise– promising to respond within 24 hours however, in our experience, replying in far less time than that– and answers your concerns with the appropriate level of personalized care. And the company guarantees that its therapists comply with HIPAA guidelines and secure your privacy. You can even more protect your privacy using a nickname with your therapist. Considering that doesn’t work with insurance or companies, there isn’t even a standard level of information-sharing between such entities, which means optimal privacy for you.

At the very bottom of the page, you’ll discover a place to purchase a gift membership for someone else, along with a link to resources for individuals in crisis who are not good candidates for’s services.

There is also a footer navigation, which connects to details about its company, a “About” page, Frequently asked questions, Reviews, Careers, Discover a Therapist, Online Treatment, Contact, and For Therapists pages. You can also find links to its social

The sign-up process for is in fact quite long: it took me about 20 to thirty minutes to complete, so ensure you reserve time to complete it due to the fact that if you stop mid-sign-up and exit your browser, it will not save your responses and you’ll have to start all over once again.

From there, you’ll be asked a series of questions in a consumption questionnaire about your gender identity, age, sexual orientation, and relationship status. In detailing your sexual orientation, you are provided the options of directly, gay, lesbian, bi/pan, “Prefer not to state”, “Questioning”, queer, nonsexual, “I don’t know”, and “Other”.

Surprisingly enough, users will discover below this concern in the form a highlighted reality: “Therapists on the platform have diverse backgrounds. You’ll be able to request a Christian therapist if needed”. Throughout the intake questionnaire, if you address that your religious beliefs is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”

If you address that you determine with a various faith, you will not get asked if you want to match with a therapist of that faith. I attempted addressing this concern three times, each time stating I was from a different religion, and never ever got that same follow-up.

 

The platform will ask you to rank your existing physical health and eating habits from good, reasonable, and bad.