After the concerns about your identity and spiritual affiliation, Who Owns Betterhelp.Com… you will be asked to finish concerns about your mental health history, such as whether you have ever remained in treatment prior to and what led you to therapy today. Choices for what led you to treatment consist of “I’ve been feeling depressed”, “My state of mind is interfering with my job/school efficiency”, “I am grieving”, and 10 other options. You will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your brand-new skills, assigns you homework, and more.

Great, attentive service and a healthy devotion to customer privacy are 2 procedures of a company’s regard for its consumers. Does it offer devoted customer service experts who use timely and effective help when problems emerge?

In a nutshell, is devoted to privacy, quality, and security– and it reveals. The customer support group replies quickly to issues you raise– appealing to respond within 24 hours however, in our experience, replying in far less time than that– and responses your concerns with the suitable level of personalized care. And the business guarantees that its therapists comply with HIPAA guidelines and protect your confidentiality. You can further secure your personal privacy utilizing a nickname with your therapist. Considering that does not work with insurance coverage or employers, there isn’t even a basic level of information-sharing in between such entities, which means optimal privacy for you.

At the very bottom of the page, you’ll discover a location to buy a gift membership for someone else, as well as a link to resources for people in crisis who are not good candidates for’s services.

There is also a footer navigation, which links to information about its organization, a “About” page, Frequently asked questions, Evaluations, Careers, Discover a Therapist, Online Treatment, Contact, and For Therapists pages. You can also discover links to its social

The sign-up process for is in fact quite long: it took me about 20 to 30 minutes to complete, so ensure you reserve time to finish it because if you stop mid-sign-up and leave your browser, it will not save your answers and you’ll need to begin all over once again.

From there, you’ll be asked a series of concerns in a consumption questionnaire about your gender identity, age, sexual orientation, and relationship status. It is worth noting that the business provides a range of options for describing your gender identity and sexual orientation. For instance, you can select from female, guy, non-binary, transfeminine, transmasculine, agender, “I do not know”, “Prefer not to say”, and “Other” for describing your gender identity. Relatively, offers users more choices to describe their gender than Talkspace does. In detailing your sexual orientation, you are provided the options of directly, gay, lesbian, bi/pan, “Choose not to state”, “Questioning”, queer, asexual, “I do not know”, and “Other”.

Remarkably enough, users will discover listed below this question in the form a highlighted reality: “Therapists on the platform have varied backgrounds. You’ll be able to ask for a Christian therapist if required”. So, throughout the consumption questionnaire, if you address that your religion is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”

If you address that you recognize with a different religious beliefs, you won’t get asked if you want to match with a therapist of that faith. I tried answering this question 3 times, each time saying I was from a various religion, and never got that very same follow-up.

 

The platform will ask you to rate your existing physical health and consuming habits from good, reasonable, and poor.